Terms and conditions

 

Purchase
To purchase our products, you must first create an account. Please put your details in the required fields (marked*). Once registered, you can buy our products at any time using your Username and Password. For any further information, questions or queries you can email us at e-commerce@casalevitali.it
If you reside in a country other than Italy and if you can’t write in Italian, please write to us in English. Thank you.
Outside Italy, ONLY IMPORTERS  can buy the wine.
Please note that your order must be made up of boxes of 6 bottles or multiples of 6 bottles, or if you are ordering the 3 litre bottles( in PET) then in multiples of 4 bottles.
You can purchase different products in one order.

 

Payment

Please wait for our e-mail confirmation of receipt of your order before making payment, so we can check the availability of the goods.

Payment can be made by:
• Bank transfer (IBAN: IT 48 M 08474 19863000160188228 in favor of Vitali Cantina Gabriele, Reason: Payment Shipping N ° …)
• Credit Card (through PayPal – [Data PayPal])
For payments with credit cards we use PayPal, savvy service, reliable and innovative.
Through PayPal you can make completely secure online payments using your credit card, MasterCard, Visa (including Visa Electron), Postepay, American Express, Carta Aura, prepaid cards or with your PayPal account.
PayPal guarantees:
• Privacy to prevent identity theft
• Helps to prevent fraud
• Protection for Your Purchases

 

Methods and costs shipping – Delivery

 

Safe and fast shipping

Couriers
All our shipments are by couriers
• Bartolini (for Italy)
• DPD Euroexpress (for the rest of Europe)
All our wines are transported with adequate packing and covered by an insurance policy that protects the customer for damage or loss during transport order.
Delivery times vary from 1 to 4 working days for shipments to Italy and from 4 to 6 days for those in Europe and should be considered from the date of notification of the dispatch.
As soon as the shipment will be made we will send you an e-mail.

 

Packaging

We use patented EWINE SECURE PACK which is reliable, safe and environmentally friendly. The entire package is 100% recyclable.

 

Prices

Prices include VAT and insurance.
Your goods may be subject to tax on entering your country. This will be communicated to you on receipt of your package by the customs and excise of the country of destination.
The shipping price varies according to the weight. You can place orders for up to 100 Kg. For orders with weight more than 100 Kg we apply a rate per pallet.
In this case, please contact us at e-commerce@casalevitali.it for a quote, please note that we offer discount for buying in quantities over 100Kg.

 

Cancellations 

If the customer wishes for whatever reason cancel the order, it must be communicated within 2 working days from the date of submission of the order, to e-commerce@casalevitali.it showing the number of the order to be cancelled.
Once your order ships we apply all the provisions of the Withdrawal Rights.

 

Withdraw Rights 

According to paragraph no. 5 of the D.L. 185 of 22 May 1999 the purchaser/customer has the right to withdraw to the order within 10 days from the day after the customer received the ordered wine. The communication must be made in the form of a registered letter to the following address: Azienda Agricola Vitali Gabriele, via Celestiale 15, 63853 Montelparo (FM )- Italy or by mail to e-commerce@casalevitali.it
The goods will be returned to us at the customer’s cost. The goods should remain unopened and intact. The goods will be under the responsibility of the purchaser/customer up to the receiving of the goods at the wharehouse of Azienda Agricola Vitali Gabriele.

 

Non-performance Agreement: 

Azienda Agricola Vitali Gabriele will not be responsible for the possible damages or losses suffered in consequence of the missing delivery of the goods due to events not under their will, i.e.: accidents, explosions, fire, strikes, earthquake, floods or others events of natural unforeseeable that prevent the working-out of the order.
In that case the purchaser/customer has the rights to receive back the amount paid only.

 

CANGRANDE          2015

   Verona – Vinitaly

 

LE MARCHE NEL BICCHIERE :ECCELLENZA AL Rosso Piceno  GIUGIO’     

 

 

 

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